Privacy Policy
Your Privacy Matters to Us
At BST Clinics, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and appointment booking forms. This Privacy Policy explains how we collect, use, protect, and manage your information.
Information We Collect
When you use our website or request an appointment, we may collect information such as your name, phone number, email address, address, preferred clinic branch, consultation type, preferred appointment date and time, and any additional information you choose to provide.
How We Use Your Information
We may use the information we collect to schedule and manage appointments, respond to your inquiries, provide appropriate medical and administrative support, improve our services, and communicate with you regarding your appointments or requests.
Medical Information
If you voluntarily provide medical or health-related information through our website or during communication with BST Clinics, we treat such information as confidential and take reasonable measures to protect it. Please avoid submitting highly sensitive medical information through general website forms unless specifically requested by BST Clinics.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, enhance the user experience, and support website security and analytics.
Third-Party Services
Our website may use trusted third-party services for purposes such as analytics, security, communication, and website functionality. These services may process information according to their own privacy policies and applicable laws.
Information Security
BST Clinics takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Sharing of Information
We do not sell or rent your personal information to third parties. Your information may be shared when necessary to provide requested services, operate our website, work with trusted service providers, comply with applicable laws, or protect the rights and safety of BST Clinics, our patients, or others.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain appropriate records, or comply with applicable legal requirements.
Your Rights
Depending on applicable laws and regulations, you may have the right to request access to, correction of, or deletion of certain personal information. For privacy-related requests, please contact BST Clinics using the contact information available on our website.
Changes to This Privacy Policy
BST Clinics may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements. Any updates will be published on this page with the revised date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact BST Clinics through the contact details available on our website.